Why We Have to Charge for Shipping Now
Hi guys! First off, we want to thank you all for the support and love you've shown us these past couple of years.
We really loved being able to provide free domestic shipping on orders because we personally hate paying for shipping while shopping online, too.
Sadly, as a small business, this hasn't been sustainable for us to do, mostly due to the rising cost of shipping materials and postage rates. Shipping is freaking expensive, and we didn’t realize this until we started shipping our products. Now we get why stores all have those annoying order minimums and charge so much for shipping. It sucks that we have to do the same now. Hopefully one day, we’ll grow enough for shipping services to provide us with a discount like they do with larger scale stores so we’ll be able to bring back free shipping for you guys!
Another reason for this change is that we share and have heard your concerns about the environment. As a result, we've made an effort to go plastic free with our shipping and packaging materials. These eco-friendly shipping materials are more expensive than conventional, less sustainable options. We hope more and more suppliers will add eco packaging to their catalogs so prices will come down. They’re better than they were before but still a bit much for a shop our size.
The good news is that we're still keeping costs as low as we can by now offering FREE shipping on all orders over $35 and a FLAT rate of $5 for all domestic orders under $35.
We really hope you understand where we're coming from and feel better about paying for shipping knowing that your goods will be shipped in a manner that is more friendly to the planet.
Again, thank you all for your support! From first time shoppers, to our loyal and returning customers, your faith in choosing to purchase from us has meant everything to this small business.
With so much love,
Mar + Luna